THE SATISFACTION OF PEOPLE WITH DISABILITIES ON REHABILITATION SERVICES IN ACEH PROVINCE
Keywords:
Satisfaction, Rehabilitation Services, People with DisabilityAbstract
Introduction Since military conflict and post-tsunami disaster affected Aceh Province, it caused
people with disabilities. Disability is an interaction of three main things, including weakness or
damage to body functions, activities of daily living and environmental conditions. The aim of this
study is to explore the satisfaction of people with disabilities on rehabilitation services and its impacts
on communities.
Methods This quantitative survey was conducted in 3 months by using questionnaires to 200 people
with disabilities in eight districts in Aceh Province. The data were analyzed descriptive by using a
computer system.
Result and Discussion This study showed that all respondents activities such as mobility, activities of
daily living, household activities both in adults and children, participation and self reliance have
changed significantly after undergoing the rehabilitation process by health officers. The majority of
participants’ perception is in positive category (74.0%). About 35.5% of participants suggested that
the equipment used for rehabilitation services should be improved to be in better quality. Thus,
improving better health care services for people with disabilities is highly required.
